Return Policy

Find quick answers to common questions.
General 5

Returns at Old Vine Shoppe are on an approval basis. Please contact our customer support team for more details on returning items.

If you wish to return an item, please contact our customer support team at support@oldvineshoppe.com for assistance. Our team will provide you with instructions on how to proceed with your return.

Please note that returns may be subject to certain conditions, including:

  • Items must be unused and in their original packaging
  • Returns must be initiated within 14 days of purchase
  • Product Return must be approved by a member of management

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 3 to 5 days.

If you have any questions about our return policy, please don't hesitate to contact us at support@oldvineshoppe.com.

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