Customer Support

We typically reply within 1–2 business days. Need help fast at an event? Visit our booth and we’ll take care of you on the spot.

Find your order status or tracking details.

Start a return request—no long emails needed.

See Returns policy

Find answers fast:

Still stuck? Send us a ticket below.

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Response time: 1–2 business days. We’ll reply from support@oldvineshoppe.com.

Quick Answers View all FAQs

Orders

We accept returns within 30 days…

Shipping

Most orders ship in 1–2 business days…

Yes, to select countries…

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